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At From Wheelchair To Drifting we are completely committed to protecting your privacy and we take our responsibilities very seriously.
We promise to keep the personal data you share with us safe and secure and only use it for the purposes for which it was collected and not do anything that wouldn’t be reasonably expected.
That includes whether you want to work, volunteer or advocate for us, make a donation, fundraise for us, use our services, want information, training or just want to learn more about what we do.
We are committed to using your personal
information in accordance with our responsibilities. We are required to provide you with the information in this Privacy Notice under applicable legislation which includes:
Processing of your personal information is carried out by or on behalf of From Wheelchair To Drifting.
This notice, together with our website terms and conditions and our cookies policy tells you about how we collect, use and protect your personal information.
How and when we collect information about you
1. When you directly give us information
We may collect and store information about you when you interact with us.
For example, this could be when you:
When you interact with us on social media platforms such , we may also obtain some personal information about you.
The information we receive will depend on the privacy preferences you have set on each platform and the privacy policies of each platform.
To change your settings on these platforms, please refer to their individual privacy notices.
We may obtain information about your visit to our website, for example the pages you visit and how you navigate the site, by using cookies. Please visit our cookies policy for information on this.
The information we receive will depend on the privacy preferences you have set on each platform and the privacy policies of each platform.
To change your settings on these platforms, please refer to their individual privacy notices.
We may obtain information about your visit to our website, for example the pages you visit and how you navigate the site, by using cookies. Please visit our cookies policy for information on this.
When you engage with us by phone, mail, in person or online, we may collect information about you (referred to in this Privacy Notice as ‘personal information’).
This may include your name, address, email address, telephone number, date of birth, job title and details of your education and career, why you are interested in From Wheelchair to Drifting and other information relating to you personally which you may choose to provide to us.
Data protection law recognizes that certain types of personal information are more sensitive. This is known as ‘sensitive’ or ‘special category’ personal information and covers information revealing racial or ethnic origin, religious or philosophical beliefs and political opinions, trade union membership, genetic or biometric data, information concerning health or data concerning a person’s sex life or sexual orientation.
Sensitive information will only be collected where necessary, for example, we may need to collect health information from you if you apply for our Autism Services, when you register for a challenge event or to deliver a community service as a volunteer or member of staff.
Clear notices will be provided at the time we collect this information, stating what information is needed, and why. With your explicit consent, we may also collect sensitive personal information if you choose to tell us about your experiences relating to our services for use in a case study.
If you’re aged 16 or under, you must get your parent/guardian’s permission before you provide any personal information to us. We will always seek explicit consent from the person who has parental responsibility for children under 16 years of age.
We will use your personal information for the following purposes:
Donation processing: We will process personal information you provide in order to administer any one-off or on-going donations you make and claim Gift Aid.
Responding to a request: If you contact us with a query, we may use your personal information to provide you with a response.
Fundraising or direct marketing: We will only send you marketing information by email, SMS, or phone if you have given us specific consent. If you withdraw your consent and then subsequently opt in to receive marketing information again, then your most recent preference may supersede.
Monitoring and evaluating: We may use your information in order to improve current and future delivery of our services.
Processing an application to work with us: We may process your information if you send or fill in an application form or send us your CV or details in respect of an opportunity to work with us in order to evaluate your suitability and respond to you.
Processing an application for one of our services: We will need to process the information you give to us to enable you to access our services.
Transactional purposes: We will need to use your personal information in order to carry out our obligations arising from any contracts entered into between you and us for services, for example, processing payment for a DBS check.
Providing and developing our website: We may use your personal information to help provide you with access to our website, personalize your experience, and improve and develop it further.
Administration: We may use your personal information to record and deal with a complaint, record a request not to receive further marketing information, record what our volunteers have done for us, and for other essential internal record keeping purposes.
Prevention of crime: We may record your image on CCTV which we use to prevent crime and keep our people and the public safe.
Protecting your vital interests: We may process your personal information where we reasonably think that there is a risk of serious harm or abuse to you or someone else.
Market research and surveys: We may invite you to participate in surveys or market research to help us improve our website, fundraising, services and strategic development. Participation is always voluntary and no individuals will be identified as a result of this research, unless you consent to us publishing your feedback.
Legal, regulatory and tax compliance: Where required we are subject to a legal obligation, we may process your personal information to fulfil that obligation
Profiling and analysis: We may occasionally for the purposes of our legitimate interests use your personal information to conduct profiling of our supporters or potential supporters. This will help us target communications in a more focused, efficient and cost-effective way, helping us reduce the chances of supporters and potential supporters receiving inappropriate or irrelevant communications. You can object to such use of your personal information for profiling at any time by contacting us at the details set out at the end of this Privacy Notice
We may combine the personal information you have given us with data obtained from external sources, such as the Office for National Statistics, to infer the likely social, demographic and financial characteristics, so we can tailor our communications and services to better meet your needs or the needs of others like you based on the insight we gain from the profile we build. We will not use the results of this data matching activity in a way that intrudes on your privacy or your previously expressed privacy preferences.
We conduct analysis of supporters by group, post code or particular area where supporters may be based. This is to ensure that campaigns or mailings are sent to those who will be most interested or likely to respond. This type of activity is not aimed at identifying specific individuals to target, but rather many individuals who may fall within a certain segment of supporters.
We may carry out research to determine whether an individual could be a potential major donor. We may use publicly available information from third party sources such as Google; Companies House; published biographies and publicly available LinkedIn profiles.
The type of information we collect can include:
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